lsalas
06-16-2008, 10:41 PM
If after installing your server license your Help > About screen for JSCAPE Secure FTP Server Manager still shows a Type field of "Evaluation" or "Community" then please perform the following:
1. Shutdown JSCAPE Secure FTP Server Manager.
2. Shutdown the administrative service for JSCAPE Secure FTP Server. In Windows this is accomplished via JSCAPE Secure FTP Server > Administrative Tools > Stop service. In Linux/Unix you may accomplish this by executing the stop_service.sh file
3. Replace license.lic file in your JSCAPE Secure FTP Server installation directory with the license file provided to you.
4. Restart administrative service and JSCAPE Secure FTP Server.
If you continue to have trouble, it may be that the IP address the license is bound to is not found on the system you are installing JSCAPE Secure FTP Server on. To see what IP addresses are on your server run the following command from your shell prompt:
Linux/Unix
------------------
ifconfig -a
Windows
------------------
ipconfig
This command will display a list of IP addresses on your local system. The IP address that your license is bound to must be one of these addresses. Please verify that the Host field in the Help > About screen lists one of these IP addresses.
1. Shutdown JSCAPE Secure FTP Server Manager.
2. Shutdown the administrative service for JSCAPE Secure FTP Server. In Windows this is accomplished via JSCAPE Secure FTP Server > Administrative Tools > Stop service. In Linux/Unix you may accomplish this by executing the stop_service.sh file
3. Replace license.lic file in your JSCAPE Secure FTP Server installation directory with the license file provided to you.
4. Restart administrative service and JSCAPE Secure FTP Server.
If you continue to have trouble, it may be that the IP address the license is bound to is not found on the system you are installing JSCAPE Secure FTP Server on. To see what IP addresses are on your server run the following command from your shell prompt:
Linux/Unix
------------------
ifconfig -a
Windows
------------------
ipconfig
This command will display a list of IP addresses on your local system. The IP address that your license is bound to must be one of these addresses. Please verify that the Host field in the Help > About screen lists one of these IP addresses.